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Nextiraone Work Values
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Daily Duties at Nextiraone:
Managed customer problems such as time to resolution, current status which would be communicated to management and the customer contact, and escalate problems to the product vendor if necessary. Also provide departmental reports to management, such as Engineer call volume and time to resolution, number of unresolved issues, total calls into the department, and number of calls broken out by product. This allowed us to run the department much more efficiently. I worked for the director of technical support and had up to 25 direct report tech support engineers supporting a variety of products.
What they like about Nextiraone:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Skills
Voice Over IP (VoIP), Unified Communications, TCP/IP Routing and Switching, Microsoft Windows, Microsoft Windows Server Administration, Microsoft Office, Product and network Management, Technical Support, Documentation Creation, Microsoft Certified System Engineer, Siemens VoIP products and applications, SOA and SOAP/XML experience, SIP protocol, Analyzing traces taken with Wireshark protocol analyzer, Virtualization, Cloud communications, PSTN Gateways, E911 and Next Generation 911, Openscape, MPLS
Information about Nextiraone
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $100,000
These are some of the questions we asked our climbers about their experiences with Nextiraone:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at Nextiraone had these interests:
| Websites | |
|---|---|
| No Jitter http://www.nojitter.com |
Communication news and technology |
| Computerworld http://www.computerworld.com |
Computer related news and technology |
| Networkworld http://www.networkworld.com |
Network related news, reviews and technology |
| Microsoft Knowledge Base http://support.microsoft.com |
Provides answers aand instructions for common Microsoft problems. |
