Dell Inc. Work Values

Daily Duties at Dell Inc.:

Communicate between business units, technology teams and customer support teams to understand customer needs with their computer or order and determine resolution. •Act as the first line of response to all incoming customer complaints or lost calls. Responsible for keeping a positive customer relationship and re-routing the call to the correct line of business. •Manage internal and external client needs. •Handle highly confidential correspondence for the executive office. •Responsible for scheduling global staff meetings, conferences and board meetings. •Handle domestic and international guest relations. •Arrange domestic and international travel for executive staff. •Assist in training compliance with legal and regulatory requirements by managing status training reports and updating departments of their employees training requirements status. •Created and update day-to-day operational administrative procedure manual to provide for efficient operation of the organization. •Enhance customer care communication data by meeting with call operators bi-weekly for feedback. •Handle all administrative duties; managing complex calendars, answering phones, ordering office supplies, reviewing incoming correspondence, leading monthly global administrative assistant meetings.

What they like about Dell Inc.:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

MS Business Contact Management, SharePoint, WordPress, MailChimp, DocuSign, Excel, Word, PowerPoint, 10 Key, QuickBooks, MS One Note, Live Meeting, Business Contact Manager, Adobe Acrobat, Project Management

Skills

Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , MS Excel, MS Power Point, MS Word, QuickBooks, Adobe Acrobat, SharePoint, Visio, 10 Key, MS One Note, Business Contact Management, DocuSign, Project Management

These are some of the questions we asked our climbers about their experiences with Dell Inc.: