Haelth Net Work Values

Daily Duties at Haelth Net :

• Monitoring, supervising, and coaching associates on attendance and daily production. • Collaborating with Customer service representative, other team leads, and supervisors of other departments including Claim, Enrollment, marketing, and medical management to effectively resolve escalated issues. • Led numerous staff development training sessions on a broad range of topics, with a focus on Medicare policies and procedures. • Received numerous compliments (including several kudos letters) form clients, customers, other departments as a result of providing an excellent customer service and resolving complicated issues • Act as Supervisor of Medicare related plans and assumed the supervisor's full responsibilities to lead a team of 25-30 for more than 6 months. • Played a key role in the start-up team for Oregon PPO plan • Played a key role in the start-up team for University of California HMO plan • Played a key role in the start-up team for Prescription Drugs Coverage (Nationwide) • Proven track records of success to work within teams with multiple disciplines and complex environment as a lead and trainer

What they like about Haelth Net :

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Project Management, Medical Office, Medicare, PPO, HMO, PFFS, and Prescription Drug Plans, Operational Efficiencies, Written Correspondence, Customer Service, Computer Savvy, Professional Presentations, Administration .Work with •System knowledge in: CSI, CSC, ABS, Instil, Argus, Caremark, MACESS, I Flow, Seamless, Marx, Care Mark, Pega, FileNet, E-workforce management, Lotus Notes, MS Word, MS Excel, Billing and Coding, Cross-Functional Collaboration, Power point

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , 30 WPM typing speed, Professional phone etiquette, Excellent communication skills, Database management, Articulate and well-spoken, Customer service-oriented, Flexible, Accurate and detailed, Excellent planner and coordinator, Conference planning, Project planning, HIPAA compliance, Filing and data archiving, Works well under pressure, Human resource laws knowledge, Pleasant demeanor, Appointment setting, Team building

These are some of the questions we asked our climbers about their experiences with Haelth Net :