Redc Default Solutions Work Values

Daily Duties at Redc Default Solutions:

Loss Mitigation Call Center: Directed a blended call center, overseeing 1,500 inbound calls and 8,700 outbound calls daily. Managed all aspects of employee relations, including hiring, terminations, training & development. Created inbound & outbound call scripts, job aids and rebuttal talking points to assist call center staff. Directed front line customer service for short sales, co-op short sales and deed in lieu alternatives to foreclosure calls, ensuring compliance with applicable regulations, including HAFA, HAMP and FDCPA guidelines.

What they like about Redc Default Solutions:

The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.

Tags

Training & Development , Customer Service , Team Building , Call Center Operations , Project Management , Communication, Report Development, Regulatory Compliance, Mortgage Manager, Loss Mitigation, Call Scripts Performance Metrics

Skills

Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , 15 years- Proficient computer skills using Microsoft Word, Office, Power Point, Excel and Visio, 15 years- Building professional relationships as a Loan Officer, Loan Counselor, Account Manager and Customer Service Manager, Skilled at identifying cost and revenue drivers, Strong Leadership and Team Building skills, 5 years-Creative problem solving issues

These are some of the questions we asked our climbers about their experiences with Redc Default Solutions: