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Ascend One Work Values
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Daily Duties at Ascend One:
In this "virtual" work environment, worked as a Customer Care Coach from home. Responsibilities included consulting with clients to ascertain and define needs to determine the best solution in meeting their financial goals and updating client records to ensure accuracy and most up-to -date information documented. Liaison between clients, attorneys, and team members in a virtual environment. Conducted Team Leader functions as needed which included but not limited to; coaching and motivating, training, peer assessments, and performance reporting which all assisted in the virtual team members in being successful in meeting and/or exceeding the performance goals and sales quota.
What they like about Ascend One:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Telecommunications, PBX, Centrex, DID/DOD, Administrative, Project Management, IVR, ACD/UCD, Contact Center Management, Call Center Managment, SAP, Billing
Information about Ascend One
Company Rank: 2.0 out of 5
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Ascend One:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
|
| Were you recognized for meeting or exceeding expectations? | 2.0 |
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| Did you feel like your personal contribution was important? | 2.0 |
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| Was your career path clearly outlined and discussed? | 1.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 1.0 |
Climbers who worked at Ascend One had these interests:
| Books | |
|---|---|
Blue Ocean Strategy |
Discusses how to think outside the box and marketing strategies. |
