Scholastic Work Values

Daily Duties at Scholastic:

Full time. Consultant 1991-1995 o Personally resolved client issues; product, technical, credibility & saved 3 million + deals in 2 months. o Attained unprecedented customer satisfaction regarding system installation, technical support, product selection. o Created and refined strategic & tactical plans and roles & responsibilities for entire organization, o Partnered with Marketing, Sales, CS. Improved technical support; reduced complaints by 47% in 2 months o Led and managed team of 20; 8 staff, 12 dedicated IBM technical team & 6 vendors concurrently. o Transformed group into a communicative, effective, motivated team in 2 months. o Call Center Training - created innovative monitoring/coaching program - increased sales 43% in 5 weeks. Analyzed calls, rewrote scripts, coached, trained, motivated sales & CS associates and management.

What they like about Scholastic:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Entreprenureal, Customer Service, Director, Manager, Train, Coach, Motivate, Develop, Sales, Customer Service, Leader, Director, Creative, Innovative, Resourceful, Relationship Builder, Negotiation, Analytical, Can get concensus, Manager - people & projects, Affable, fun, flexible, Communication skills, Sales Management, Change Management, Client Relationships, Director of Admissions, Problem Solver, Consultative Approach

Skills

Business Development, Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Organizational Process Design and Development , Sales Force Automation, Sales Interpretation , P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Negotiation skills, Gain concensus, build, motivate, train team, Leadership, Management - people, projects, Client Relationships, Problem Solving, Multi-tasking Wizard, Efficient, Innovative, Swiftly accessing situations, cross-organizational work, Partner internal, external, Vendor Management, Solution Provider

These are some of the questions we asked our climbers about their experiences with Scholastic: