Verizon Work Values

Daily Duties at Verizon:

Responsible for customer account management, processing, tracking, escalations and reporting of all voice/data service request for global / national customer base of global Premier customer such as American Airlines, PepsiCo, JCPenney, Capital One. • Provide advanced customer and internal account management support in specific technologies to solve customer business challenges including identifying requirements and developing solutions, working with sales, sales engineers and / or vendor partners to close sales, ensuring successful implementation and provisioning of sold services/projects. • Act as technical expert and resource to the sales and implementation organization for all Verizon ILEC applications and product portfolio including process applications. • Ensure knowledge transfer to sales / implementation for new or updated product applications.

What they like about Verizon:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Project Management, Implementation, Customer Retention, Escalation Resolution, Training, Customer Service

Skills

P&L responsibilities, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Verizon: