Charles Schwab & Co Inc Work Values

Daily Duties at Charles Schwab & Co Inc:

Collaborated with Senior Management to monitor and review bi-weekly performance of Phoenix customer service division. Recommended changes to the senior management team to facilitate exceptional levels of quality and customer support. Managed and coached nine customer service teams comprising of 135 total representatives.

What they like about Charles Schwab & Co Inc:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Customer Service Manager, Relationship Management, Coaching, Financial Services Leader, Relationship Manager, Mentoring, Customer Service Supervisor, CC Pulse, Traffic Management, NICE, QASAR, Siebel MARS, QA, Quality Assurance, Branch Manager, Limited principal, NYSE, NASD, Call Center, Call center management, call center manager, call center supervisor, people manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Quality Assurance, coaching, mentoring

These are some of the questions we asked our climbers about their experiences with Charles Schwab & Co Inc: