First Horizon Home Loan Corp. (Now Met Life) Work Values

Daily Duties at First Horizon Home Loan Corp. (Now Met Life):

Served as primary leadership focused on strategic planning efforts to fuel business growth. Led operations of account executives within multi-site call centers (Kansas City, Memphis, Dallas) targeting sub-prime retail, wholesale, and correspondent loan business. Directed planning and administration of budgets, established operational policies, and cultivated key relationships with internal and external clients. Led identification and troubleshooting of technical issues. Represented stakeholders on the Consumer Loan Origination Process Review Committee and at the Release Specification Review Committee focused on the implementation of project development initiatives. Achieved operational excellence corporate-wide through skillful leadership, strategic planning, and establishment of new procedures and operational tools.

What they like about First Horizon Home Loan Corp. (Now Met Life):

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Mortgage Loan Originations, Mortgage Servicing, Vendor Management, Operational Excellence, Program and Project Management, Professional Services, Agile Project Methodology, Customer Service, Call Center, Mortgage Servicing Platform (MSP), Fiserv, Empower, UniFy, SOX, HAMP, HAFA, UMDP, Regulatory Compliance, Financial Services, Software Development, Business Systems Analyst Manager, Contract Review and Negotiation, Creating Business Plans, Project Plans, Executive Presentations, Change Agent, Process Engineering, Visual Basic, SDLC and Waterfall Methodology, Clarity System, Resource Management

Skills

Experienced in Business Development, Experienced in Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Mortgage Executive, Mortgage Originations, Mortgage Servicing, Project and Program Management, Waterfall, AGILE Methodologies, Microsoft Project and Clarity, Operational Excellence, Resource Management, Operations Management, Budget Management P&L, Vendor Management

These are some of the questions we asked our climbers about their experiences with First Horizon Home Loan Corp. (Now Met Life):