Saxon, A Morgan Stanley Company Work Values

Daily Duties at Saxon, A Morgan Stanley Company:

Provide expertise in the areas of mortgage sub-servicing, Fiserv and LPS Systems technology, contract negotiations, and project management for Saxon as a servicing company and a sub-servicing company. Major Contributions: • Managed projects in Credit Portfolio Risk, Business and Technology. • Managed and consulted with internal subject matter experts inside the company to develop objectives and project plans to meet the needs of the stakeholders. • Participated in strategic planning, determining issues, and assessing future needs to identify projects that achieve business goals and objectives and/or improve or streamline functions. • Managed multiple projects and assisted with providing solutions to complex business problems, processes and policy issues, framing up the projects, and driving them through execution to completion. • Worked cross-functionally with partners from business, operations, credit, IT, Finance and Corporate as well as vertically with members of senior management. • Lead project efforts to define, analyze and implement infrastructure and functional changes. • Managed daily activities related to project scope, budget and schedule to advance the work of one or more sub-projects. • Established schedules and priorities and facilitated decision-making on scope, budget and schedule revisions. • Created and maintained schedules in MS Project. • Collaborated with business stakeholders to identify and manage project risks. • Ensured appropriate level of communication across project teams and senior management. • Drove accountability for all deliverables and ensured critical issues were identified, tracked and resolved including issue reporting. • Managed daily/weekly project communication and status reporting. • Ensured business/operational deliverables were developed and tracked. • Adhered to corporate and business unit standards and procedures and obtained required approvals. • Orchestrated the build out of the Enterprise Systems group which served as the liaison between employees, technology, and vendors. Building this group included documenting policies and procedures, process flows, and a rollout plan for ROI. • • Improved issue tracking for Enterprise Systems with IT in order to provide detailed KPI’s and KRI’s to C-level management and the business. • Initiated documentation and project planning for Year End to provide a repeatable process. • Elected to the Fiserv Advisory Board and appointed as Chairman of the Default, Loss Mitigation, Bankruptcy, Collections, HAMP and REO Sub-Committees. • Saved Saxon $418,828 annually on a proactive loan purge, $400,000 in contract negotiations for implementation and professional services with LPS, and $187,500 on outsourcing which equated to over $1M in 2010. • Re-engineered the mail room operations through outsourcing which resulted in decreased litigation issues by roughly 30%, regulatory risk decreased by approximately 50%, and customer service issues were significantly reduced. I managed the project to completion within 90 days. • Served on the Operating Committee, Women's Leadership Committee, and Diversity Council which included speaking at LEAD Receptions. • Elected to the Fiserv Advisory Board in 2008 and maintained position through 2010 which included planning 8 labs and 1 panel session for their User Conference. The labs tripled participation from previous conferences. • Orchestrated the team for system streamlining of the HAMP program which was one of the most successful in the U.S. based on loan volume. • Successfully Completed the CIO Pathways Program in 2010.

What they like about Saxon, A Morgan Stanley Company:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Mortgage Loan Originations, Mortgage Servicing, Vendor Management, Operational Excellence, Program and Project Management, Professional Services, Agile Project Methodology, Customer Service, Call Center, Mortgage Servicing Platform (MSP), Fiserv, Empower, UniFy, SOX, HAMP, HAFA, UMDP, Regulatory Compliance, Financial Services, Software Development, Business Systems Analyst Manager, Contract Review and Negotiation, Creating Business Plans, Project Plans, Executive Presentations, Change Agent, Process Engineering, Visual Basic, SDLC and Waterfall Methodology, Clarity System, Resource Management

Skills

Experienced in Business Development, Experienced in Strategic Planning, Organizational Process Design, Reporting, Balance Sheet Responsibility, Microsoft Office , Bookkeeping, Presentation Skills, Business Writing Skills, Design Organizational Process, Business Analysis, Sales Force Automation, Sales Interpretation , P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , Mortgage Executive, Mortgage Originations, Mortgage Servicing, Project and Program Management, Waterfall, AGILE Methodologies, Microsoft Project and Clarity, Operational Excellence, Resource Management, Operations Management, Budget Management P&L, Vendor Management

These are some of the questions we asked our climbers about their experiences with Saxon, A Morgan Stanley Company: