Aaa Mid Atlantic Work Values

Daily Duties at Aaa Mid Atlantic:

Provide Roadside Assistance by responding to members emergency roadside needs in a professional manner. * Apply department policies while making decisions in handling member accounts. * Process and answer incoming telephone calls, gathering detailed information and other related services administered. * Deliver excellent service to internal/external customers. * Take action, as necessary, to respond to members concerns, offer reassurance and handle irate calls daily. * Demonstrate high retention level, recognizes cross selling opportunities that will enhance members experience and promote AAA products/services. * Handle credit card and member billing transaction via PC and proficient in multiple software applications.

What they like about Aaa Mid Atlantic:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Claims, Customer Service, Adminstrative, Client Service, Coordinator, Sales, MS Word, Medical Terminology, Anatomy, ICD-9/ CPT-9 Codes, MS Excel, Access, MS PowerPoint, Typing, Data Entry, Billing

Skills

These are some of the questions we asked our climbers about their experiences with Aaa Mid Atlantic: