First Union National Bank (Now Wells Fargo) Work Values

Daily Duties at First Union National Bank (Now Wells Fargo):

Directed all aspects of building, managing, developing, and introducing a “home-grown” multimedia, elearning delivery strategy. This strategy enabled First University to reduce the cost of facilitator-lead programs by millions of dollars (one example, the development of Teller training enabled First Union to reduce the cost to hire a single Teller from $2200 to $600). - Manage a 7 million dollar budget - Develop award winning software in support of online learning - Establish 57 technology-based Learning Centers across the First Union foot print enabling access to courses as well as intranet performance support tools such as product descriptions, policy and procedures online manuals, and administrative tools - Evaluate and purchase vendor services and equipment - Manage culture change from a instructor-led classroom environment to a technology-centered environment - Manage Advisory Groups to ensure corporate-wide buy- in and support - Develop courses that certified participant competency through rigorous competency assessment ensuring that participants could successfully demonstrate desired skills and behaviors on the job (including the validation of tests so that participants could be conditionally hired or released from hire based on their training performance) - Drive rigor in measurement reporting strategies (initiated a quarterly training progress summary routine shared with executive management) - Negotiate the deal that enabled our vendor to partner with us to develop courseware and then sell a customizable version of joint-owed products to other business (this strategy enabled self-funded maintenance)

What they like about First Union National Bank (Now Wells Fargo):

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Innovative, Global, Change Management, Innovative - Thought Leadership, Global Experience, Financial Acumen, Transformational Change Management, Strategic, Technological Vision and Development Experience, Strategic and Creative

Skills

Project Management, Budget Forecasting, Planning and Management, Software Life-Cycle Development Management, HR Transformation, ERP and HRIS Systems, HR Law and Regulations, Global Business Operations, Change Management, Human Capital Strategy, Risk Mitigation and Management, Financial Regulatory Compliance, Merger and Acquisitions, Workforce Planning and Optimization

These are some of the questions we asked our climbers about their experiences with First Union National Bank (Now Wells Fargo):