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British Government Work Values
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Daily Duties at British Government:
•Project managed the strategic migration from small, local help desks to a large, international based platform. •Managed the support teams in the upgrading of the IT infrastructure for all the British Embassies overseas, in excess of 150 countries and 10000 personnel. •Directly managed the worldwide help desk that provided support and guidance to 250+ British embassies overseas. •Developed quality support materials for Tier1 staff, and provided content for the development of customer self-help tools, which resulted in a 15% increase of first point resolution.
What they like about British Government:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Tags
Customer Service Management, Complaint Handling & Resolution, Business Case Development, Outsourcing Expertise, Self Service Support, Customer Satisfaction Enhancement , Process Reengineering, Performance Metrics Definition, Strategic Planning, Teambuilding & Training, Cost-Reduction Strategies, Change Management, Customer Support Build out
Skills
Customer Service Management, Complaint Handling & Resolution, Business Case Development, Outsourcing Expertise, Self Service Support, Customer Satisfaction Enhancement , Process Reengineering, Performance Metrics Definition, Knowledge Center Support Methodology, Teambuilding & Training, Change Management, Customer Support Build out
Information about British Government
Company Rank: Not Available
Average length of employment : 9 years
Average salary of employees: $140,000
These are some of the questions we asked our climbers about their experiences with British Government:
| 05| | ||
| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
| 03| | ||
| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
Climbers who worked at British Government had these interests:
| Websites | |
|---|---|
| Tech Crunch http://www.techcrunch.com |
Keeps me up to date on latest technology companies and products |
| News Sites http://www.bbc.co.uk |
Being from the UK I like this website due to not being biased when reporting on news around the workd |
| Online TV http://www.hulu.com |
Watch all the latest episodes of programs I have missed due to work and family commitments. |
