Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)) Work Values

Daily Duties at Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):

Served as only technical writer in IxWireless division (Mar 08 - Jan 10). Developed strong multitasking and deadline management skills in becoming solely responsible for: - Monthly releases of IxCatapult (formerly DCT2000) documentation set consisting of over 100 FrameMaker/PDF manuals and release notes. - Bi-annual releases of IxCatapult-MGTS (formerly MGTS) documentation set consisting of 10 FrameMaker/PDF manuals and release notes. Created and updated text, screenshots, and line art to resolve Documentation, Software, and Hardware enhancement requests and problem reports. Types of documentation worked on included installation, Quick Start, state machine, hardware, tools, and reference manuals. Collaborated with both local and UK-based engineers in the creation of a software API manual and two hardware manuals for new Long-Term Evolution (LTE) User Equipment (UE) Simulation test system. Maintained Eclipse online help system for Testbench unified IxCatapult GUI. Created/updated over 100 HTML topics and 250 screenshots using MS FrontPage 2003 and Linux KSnapshot utility. Performed Perforce submits of IxCatapult manuals and Testbench HTML topics. Learned Perforce with minimal training, under tight deadlines, after Catapult acquisition of Tekelec NDD. Coordinated with Perforce administrator and Tools group to develop automated processes for batch Perforce submits, increasing efficiency by 80%. Worked closely with Release Manager to ensure all documentation deadlines for IxCatapult and IxCatapult-MGTS products were met. Worked under tight deadlines to complete documentation re-branding changes (text, screenshots, and line art) for two different company acquisitions. Provided usability improvement suggestions to GUI developers. Trained/mentored two contract employees and three co-op students.

What they like about Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

FrameMaker, HTML, editing, FrontPage, multitasking, MS Word, MS PowerPoint, editor, Adobe Acrobat, technical writing, online help, deadline management, Perforce, documentation, detail-oriented

Skills

Software Implementation, Deadline management, Multitasking, FrameMaker, HTML, Perforce, Editing, Adobe Acrobat, MS FrontPage 2003, Writing (procedural), Writing (reference), Proofreading, Copyediting, Substantive editing

These are some of the questions we asked our climbers about their experiences with Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):