Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)) Work Values

Daily Duties at Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):

Served as only technical writer in IxWireless division (Mar 08 - Jan 10). Developed strong multitasking and deadline management skills in becoming solely responsible for: - Monthly releases of IxCatapult (formerly DCT2000) documentation set consisting of over 100 FrameMaker/PDF manuals and release notes. - Bi-annual releases of IxCatapult-MGTS (formerly MGTS) documentation set consisting of 10 FrameMaker/PDF manuals and release notes. Created and updated text, screenshots, and line art to resolve Documentation, Software, and Hardware enhancement requests and problem reports. Types of documentation worked on included installation, Quick Start, state machine, hardware, tools, and reference manuals. Collaborated with both local and UK-based engineers in the creation of a software API manual and two hardware manuals for new Long-Term Evolution (LTE) User Equipment (UE) Simulation test system. Maintained Eclipse online help system for Testbench unified IxCatapult GUI. Created/updated over 100 HTML topics and 250 screenshots using MS FrontPage 2003 and Linux KSnapshot utility. Performed Perforce submits of IxCatapult manuals and Testbench HTML topics. Learned Perforce with minimal training, under tight deadlines, after Catapult acquisition of Tekelec NDD. Coordinated with Perforce administrator and Tools group to develop automated processes for batch Perforce submits, increasing efficiency by 80%. Worked closely with Release Manager to ensure all documentation deadlines for IxCatapult and IxCatapult-MGTS products were met. Worked under tight deadlines to complete documentation re-branding changes (text, screenshots, and line art) for two different company acquisitions. Provided usability improvement suggestions to GUI developers. Trained/mentored two contract employees and three co-op students.

What they like about Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

FrameMaker, HTML, editing, FrontPage, multitasking, MS Word, MS PowerPoint, editor, Adobe Acrobat, technical writing, online help, deadline management, Perforce, documentation, detail-oriented

Skills

Software Implementation, Deadline management, Multitasking, FrameMaker, HTML, Perforce, Editing, Adobe Acrobat, MS FrontPage 2003, Writing (procedural), Writing (reference), Proofreading, Copyediting, Substantive editing

These are some of the questions we asked our climbers about their experiences with Ixia (Formerly Catapult Communications And Tekelec Network Diagnostics Division (Ndd)):