Dish Network Work Values

Daily Duties at Dish Network:

• Direct all customer service operations as well as Sales and Commercial Business Services for 1600 employee site; establish and maintain budgets of more than $85M. • Create and execute procedures to improve efficiency and effectiveness of department. Provide strategic direction and leadership in regards to customer satisfaction, quality assurance, employee engagement, and performance management. • Introduced a culture of Servant Leadership through training, leading by example and employee development. • Improved all measured statistics and met all company goals in six months. Currently ranking #1 or #2 in all stats out of 13 sites companywide. • Moved site QA average scores from 87% to 94% and ranking up to #1 site in the company. • Won companywide Call Center Contest ranking as the number one call center in the company two months in a row and was the first site to ever win the contest.

What they like about Dish Network:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

KPI's, Leadership, Motivation, Process Improvement, Change Management, Analytical, Innovative, Profitability, Develop, Training, Teamwork, Sales, Customer Service, Budgeting, Staff Retention

Skills

Business Development, Strategic Planning, Organizational Process Design, Balance Sheet Responsibility, Microsoft Office , Presentation Skills, Business Writing Skills, Organizational Process Design and Development , Sales Force Automation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Sales Support, Software Implementation, Requirements Analysis & Specification

These are some of the questions we asked our climbers about their experiences with Dish Network: