1800 Flowers.Com, Inc. Work Values

Daily Duties at 1800 Flowers.Com, Inc. :

HR Business Partner co-led 550 FTE service center; oversaw and managed all aspects of service center objectives and goals. Managed 11-subordinates, payroll, as well as provided guidance and direction to service center managers and associates. Contributed to the development and implementation of programs and strategies to maximize human capital and drive performance goals. - Successfully brought office into compliance by restructuring HR department, aligned HR objectives to meet business goals, trained and developed 11-inexperienced HR support staff, and implemented policies and service standards. - Successfully coached and developed 17-inexperienced first line virtual and site managers. Leadership performance improved in employee satisfaction survey scores by 48% overall. - Developed and implemented change-management initiative introducing leadership development programs in conjunction with "performance driven culture" and new coaching model resulting in improved systems in employee relations, and retention. As a result achieved a 19.63% attrition turnover reduction in the first year and 32% attrition reduction over a 2-year period for a company with a high turnover rate. - Innovated strategic recruiting plans and successfully executed high volume recruiting initiatives. Successfully met seasonal worker recruiting goals of 250-550 each holiday season, (3 times a year), in a tight market, (population 35,582) by providing high performing new hires. - Played a pivotal role in the planning, development, and implementation of the virtual "work from home" program. Successfully drove the recruitment process hiring 504 seasonal home agents in addition to 550 seasonal on-site agents. Additionally, devised a virtual leadership development program.

What they like about 1800 Flowers.Com, Inc. :

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Business Acumen, Approachability, Innovative, Strategic Agility, Problem Solving, Develop, Manage, Action Oriented, Build Effective Relationships, Employment Law, Regulatory Compliance, Policy Development, Employee Relations, Leadership Development, Performance Management, Business Partner, Relocate, Values, Ethics, Trust, Resolution, Peoplesoft, ADP, HRIS, Plan, Achieve, Best Practice, Implement, Affirmative Action, Diversity, Communicate, Manager, Director, Generalist, Workflow, Workforce, Microsoft Office, Administrate, Budget, Strategy, Improvement, Interpret, Development, Coaching, Mentor, Public Relations, Metrics, Align, Alliance, Culture, Change, Drive, Human Capital, Proactive, Communication, Risk, Analysis, Recruit, Staffing, Engage, Human Resources, HR, Talent, Organization, Design, SAP, Due Diligence, Structure, Federal, State, Job, Function, Trend, Supervise, Benefit, Compensation, Branding, ROI, Reduction, RIF, AAP, EEO, 360, Infrastructure, Attrition, Reduce, Union, Virtual, EEOC, OSHA, Policies, Procedures, Safety, Forecasting, Career, Appraisal, Labor, Grievance, Advise, Orientation

Skills

HR Planning and Analysis, Employee Relations and Problem Resolution, Strategic Planning & Implementation, HRIS Programs: SAP, PeopleSoft, ADP Total Choice, ADP HR-B, Ceridian, ADP PCPW (payroll system), ADP Select Hire (recruiting system), ADP EZ-Labor (time & attendance system), Software: Microsoft Office (2000, 2003, and 2007): Word, Excel, Access, Power Point, Publisher, OneNote, Outlook, Work Process Design, Alternative Dispute Resolution (ADR), Affirmative Action & EEO, Management Coaching & Development, Rightsizing & Reduction-In-Force, Investigations , Risk Management, Change Management, Union Avoidance, Mediation & Advocacy , Best Practice Development, Building/Rebuilding Infrastructure , Direct Reports Development, Innovation Management, Process Management, Conflict Management, Manage & Measure Work, Managing Diversity, Accountability Management , Building Effective Teams, Performance Planning, 4-years Specialized Employee Relations & Engagement, 4-years Specialized EEO/Affirmative Action development, implementation & Management, 5+-years HR Generalist in conjunction with a HR Manager role

These are some of the questions we asked our climbers about their experiences with 1800 Flowers.Com, Inc. :