1800 Flowers.Com, Inc. Work Values

Daily Duties at 1800 Flowers.Com, Inc. :

HR Business Partner co-led 550 FTE service center; oversaw and managed all aspects of service center objectives and goals. Managed 11-subordinates, payroll, as well as provided guidance and direction to service center managers and associates. Contributed to the development and implementation of programs and strategies to maximize human capital and drive performance goals. - Successfully brought office into compliance by restructuring HR department, aligned HR objectives to meet business goals, trained and developed 11-inexperienced HR support staff, and implemented policies and service standards. - Successfully coached and developed 17-inexperienced first line virtual and site managers. Leadership performance improved in employee satisfaction survey scores by 48% overall. - Developed and implemented change-management initiative introducing leadership development programs in conjunction with "performance driven culture" and new coaching model resulting in improved systems in employee relations, and retention. As a result achieved a 19.63% attrition turnover reduction in the first year and 32% attrition reduction over a 2-year period for a company with a high turnover rate. - Innovated strategic recruiting plans and successfully executed high volume recruiting initiatives. Successfully met seasonal worker recruiting goals of 250-550 each holiday season, (3 times a year), in a tight market, (population 35,582) by providing high performing new hires. - Played a pivotal role in the planning, development, and implementation of the virtual "work from home" program. Successfully drove the recruitment process hiring 504 seasonal home agents in addition to 550 seasonal on-site agents. Additionally, devised a virtual leadership development program.

What they like about 1800 Flowers.Com, Inc. :

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Business Acumen, Approachability, Innovative, Strategic Agility, Problem Solving, Develop, Manage, Action Oriented, Build Effective Relationships, Employment Law, Regulatory Compliance, Policy Development, Employee Relations, Leadership Development, Performance Management, Business Partner, Relocate, Values, Ethics, Trust, Resolution, Peoplesoft, ADP, HRIS, Plan, Achieve, Best Practice, Implement, Affirmative Action, Diversity, Communicate, Manager, Director, Generalist, Workflow, Workforce, Microsoft Office, Administrate, Budget, Strategy, Improvement, Interpret, Development, Coaching, Mentor, Public Relations, Metrics, Align, Alliance, Culture, Change, Drive, Human Capital, Proactive, Communication, Risk, Analysis, Recruit, Staffing, Engage, Human Resources, HR, Talent, Organization, Design, SAP, Due Diligence, Structure, Federal, State, Job, Function, Trend, Supervise, Benefit, Compensation, Branding, ROI, Reduction, RIF, AAP, EEO, 360, Infrastructure, Attrition, Reduce, Union, Virtual, EEOC, OSHA, Policies, Procedures, Safety, Forecasting, Career, Appraisal, Labor, Grievance, Advise, Orientation

Skills

HR Planning and Analysis, Employee Relations and Problem Resolution, Strategic Planning & Implementation, HRIS Programs: SAP, PeopleSoft, ADP Total Choice, ADP HR-B, Ceridian, ADP PCPW (payroll system), ADP Select Hire (recruiting system), ADP EZ-Labor (time & attendance system), Software: Microsoft Office (2000, 2003, and 2007): Word, Excel, Access, Power Point, Publisher, OneNote, Outlook, Work Process Design, Alternative Dispute Resolution (ADR), Affirmative Action & EEO, Management Coaching & Development, Rightsizing & Reduction-In-Force, Investigations , Risk Management, Change Management, Union Avoidance, Mediation & Advocacy , Best Practice Development, Building/Rebuilding Infrastructure , Direct Reports Development, Innovation Management, Process Management, Conflict Management, Manage & Measure Work, Managing Diversity, Accountability Management , Building Effective Teams, Performance Planning, 4-years Specialized Employee Relations & Engagement, 4-years Specialized EEO/Affirmative Action development, implementation & Management, 5+-years HR Generalist in conjunction with a HR Manager role

These are some of the questions we asked our climbers about their experiences with 1800 Flowers.Com, Inc. :