Michaels Arts & Crafts Work Values

Daily Duties at Michaels Arts & Crafts:

Advanced through a series of promotions to reach level as DM over 600+ employees and 16 stores (including Big-Box locations) generating $50M in sales. Drove sales and improved profitability, and ensured that all assigned stores met company standards in regards to appearance, customer service, in-stocks, promotions, and adherence to company programs/budgets/payroll. Directly supervised 16 store managers, and handled interviewing, hiring, training, retention, and motivation of management team. In previous store manager roles, oversaw daily retail operations and associate teams of 45 personnel per location, with full P&L responsibility for 22,000-sq.-ft. and 18,000-sq.-ft. locations carrying approximately 44,000 and 41,000 SKUs, respectively

What they like about Michaels Arts & Crafts:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

People Development, Customer Service Oriented, Merchandising, Inventory & Cost Control, P&L Management, Sales & Margin Improvement, District Manager, Multi-unit Manager, Shrink Reduction/Loss Control, Hardlines and Softlines Experience

Skills

Software Implementation, Requirements Analysis & Specification, Leadership , Shrink Reduction/Loss Control, Sales , Hardline and Softline Product , Creative Problem Solving, Succession Planning, Visual Merchandising Planning and Execution

These are some of the questions we asked our climbers about their experiences with Michaels Arts & Crafts: