Cigna Health Care Work Values

Daily Duties at Cigna Health Care:

• Tracked and monitored customer inquiries relevant to policy, coverage and existing claims adhering to set-up, coding and handle time requirements. • Provided issue resolution and maintained customer satisfaction in accordance with departmental operating procedures and processes. • Collaborated with United Technologies, Inc and internal operations to deliver multiple projects. • Trained and mentored junior advocates on client requirements and program m along with operational policy. • Analyzed escalated call volume and integrated cross-functional communication plan to streamline operations boosting productivity 40%.

What they like about Cigna Health Care:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Account Management, Team Leadership, Increasing Productivity, Escalated Issue Resolution, Revenue Growth, Time Management

Skills

Goal attainment and revenue growth , Key Account Retention, Team leadership and motivation, Increasing productivity, Resolution of escalated issues

These are some of the questions we asked our climbers about their experiences with Cigna Health Care: