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Cigna Health Care Work Values
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Daily Duties at Cigna Health Care:
• Tracked and monitored customer inquiries relevant to policy, coverage and existing claims adhering to set-up, coding and handle time requirements. • Provided issue resolution and maintained customer satisfaction in accordance with departmental operating procedures and processes. • Collaborated with United Technologies, Inc and internal operations to deliver multiple projects. • Trained and mentored junior advocates on client requirements and program m along with operational policy. • Analyzed escalated call volume and integrated cross-functional communication plan to streamline operations boosting productivity 40%.
What they like about Cigna Health Care:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Account Management, Team Leadership, Increasing Productivity, Escalated Issue Resolution, Revenue Growth, Time Management
Information about Cigna Health Care
Company Rank: Not Available
Average length of employment : 5 years
Average salary of employees: $47,500
These are some of the questions we asked our climbers about their experiences with Cigna Health Care:
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| Were your performance expectations clearly communicated? | 0.0 |
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| Were you recognized for meeting or exceeding expectations? | 0.0 |
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| Did you feel like your personal contribution was important? | 0.0 |
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| Was your career path clearly outlined and discussed? | 0.0 |
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| I would recommend this as a place of employment. | 0.0 | |
| I believe in the purpose of this organization. | 0.0 | |
| I would work for this organization again. | 0.0 | |
| I feel employees are fairly compensated. | 0.0 |
