Pilgrim Software, Inc. Work Values

Daily Duties at Pilgrim Software, Inc.:

Knowledge Services Manager (enterprise information portal, and training and documentation services): • Analyze information needs and determine appropriate instructional programs for internal training of all levels of employees in the professional consulting, sales, technical services, and business units. • Design information architecture and identify tools for implementing the enterprise knowledge portal for internal users requiring easy and immediate access to mission-critical information. • Lead a team of instructional designers, trainers and documentation writers in developing knowledgebase contents and publishing materials and courses that educate Pilgrim employees and customers on the implementation and use of complex software and related operating procedures.

What they like about Pilgrim Software, Inc.:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Instructional-design, MS Word, Excel, Visio, PowerPoint, SharePoint, Content-management, LMS, Acrobat, Documentation, Training, Editing

Skills

These are some of the questions we asked our climbers about their experiences with Pilgrim Software, Inc.: