Career Research and Resources for Companies in CA
NETGEAR, Inc.
Directly managed a team of 12 Level-3 support engineering personnel. Worked with Business Process Outsourcing (BPO) vendors (1700 agents) to manage and deliver world-class of support experience to NETGEAR’s customers across multiple time zones. Lead the development and modification of systems, processes, and practices to deliver best in class support services throughout the globe.
Avg. Salary: $140,000 · Company Rank: Not Available
SOHOware, Inc.
Served as a liaison between customers and product engineering. Provided technical direction and suggestion for the design, rollout and support of products. Worked with Engineering and Marketing to develop application notes and white paper for new product technology. Provided pre- and post-sales support which include, but not limited to training, product demonstration, troubleshooting hardware and software for clients acr...
Avg. Salary: $140,000 · Company Rank: Not Available
SOHOware, Inc.
Oversee the customer support operations to meet the growth demand of the company. Managed and trained Level 1 and Level 2 call centers to ensure that they can provide technical support for SOHOware products. Developed guidances and processes to streamline support for SOHOware's direct and partner customers across the United States (AT&T, Comcast, Excite, RoadRunners, Cox, Rogers, ShawCable)
Avg. Salary: $140,000 · Company Rank: Not Available
NETGEAR, Inc.
Develops and defines new processes, systems, and technologies to improve the Technical Support operations and call center efficiency (KPI). Oversees the strategy and execution of new features and innovative programs that engage and grow NETGEAR’s customer community. Responsible for the hiring, managing, development and training of Level 3 Support Engineers and Call Centers representatives.
Avg. Salary: $140,000 · Company Rank: Not Available
Ricoh Global Technologies
I am part of the Legal Team, calling solely on Law Firms in Orange County. A mostly, challenging Zero Based Accounts list.
Avg. Salary: $190,000 · Company Rank: Not Available
Fitt Enterprises, Inc
Utilized my sales and business acumen to develop an innovative, new company that merges the Health and Wellness and Foodservice industries to fulfill the growing consumer need for healthy lifestyle solutions. Directed all sales, marketing initiatives and developed staff cohesion, teamwork and trust.
Avg. Salary: $190,000 · Company Rank: Not Available
Univision Television Group, Inc.
Promoted to lead a national television sales team that produced 6 million to 12 million in client billings. My team prospected and closed advertising revenue in Orange and San Diego counties.
Avg. Salary: $190,000 · Company Rank: Not Available
Univision Television Group Inc
Managed and directed advertising sales strategies and revenue that included top billing accounts. Account roster included General Motors, The Home Depot, Johnson & Johnson, General Mills, and Mazda.
Avg. Salary: $190,000 · Company Rank: Not Available
Univision Television Group
Serviced and maintained an account list that produced 5 million to 10 million in billings account roster included high visibility accounts such as Kraft, Sears, Levi Strauss, Miller, Ford, Johnson & Johnson, Coors and General Mills.
Avg. Salary: $190,000 · Company Rank: Not Available
Cisco Systems
Project Lead for an Advanced Services $30M Program that achieved 58% growth in Bookings Year over Year. Designed and implemented systems for planning, resource allocation, processing, and reporting for key projects. Collected data from various departmental sources to prepare operational and technical reports for geographically dispersed operational units. Worked closely with various department managers to provide metrics an...
Avg. Salary: $120,000 · Company Rank: Not Available
