Information Technology Manager Career Research and Resources
Simdesk Technologies
Hired to build a level two technical support team. Trained the team to resolve problems with the SaaS product offered by the company. I replaced the incumbent level one outsource team with a more technical team that provided the service at a 75% savings in cost.
Avg. Salary: $75,000 · Company Rank: 3.0 out of 5
KBR
Provided deskside and helpdesk support as an IT communications team lead. I reduced the service demand by 50% as the supported workforce doubled.
Avg. Salary: $75,000 · Company Rank: 3.0 out of 5
Compaq Computers
Managed technical support teams in the server technical support center. Responsible for maintaining high levels of productivity, personnel development, hiring, and training of new hires.
Avg. Salary: $75,000 · Company Rank: 4.0 out of 5
Hewitt Associates
Lead Benefits Administration Technology Implementation engagements for large and complex corporate outsourcing clients.
Avg. Salary: $95,800 · Company Rank: 3.0 out of 5
All Phase Electric Supply
Responsible for development and maintenance of Inventory Management systems.
Avg. Salary: $95,800 · Company Rank: 2.0 out of 5
NC State University
Director of Client Solutions - Help Desk, Desktop Support, Application Support and Delivery; Lead several managers in providing administrative users on campus with exceptional customer support and services.
Avg. Salary: $90,000 · Company Rank: 3.0 out of 5
Duke University
Manager of Technical Support Center for the business school; direct teams that provided tier 1 and 2 support to the business school
Avg. Salary: $90,000 · Company Rank: 2.0 out of 5
Orbitz Worldwide
VP of Global Operations and Engineering organization
Avg. Salary: $180,000 · Company Rank: 5.0 out of 5
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Avg. Salary: $50,000 · Company Rank: 3.0 out of 5
WORLD electronics
Avg. Salary: $57,500 · Company Rank: 3.0 out of 5
