Help Desk Specialist Career Research and Resources

American Airlines

Information Technology - Help Desk Specialist - Fort Worth, TX

Avg. Salary: $47,500   ·    Company Rank: Not Available

Progressive Insurance

Information Technology - Help Desk Specialist - Colorado Springs, CO

Work in a call center environment. Use remote desktop tools to troubleshoot hardware and software issues for Progressive employees. Use Remedy ticketing system to track incidents and escalate to higher tiers for troubleshooting. Use critical thinking and problem solving skills to identify and fix customer issues.

Avg. Salary: $40,000   ·    Company Rank: Not Available

USA Swimming

Information Technology - Help Desk Specialist - Colorado Springs, CO

Point of contact for the Field Services employees. Ran the Swim-a-Thon program - maintained inventory, planned budget, provided customer service, tracked Swim-a-Thon contracts and financials. Used Microsoft Office products proficiently - Word, Excel, PowerPoint, Access. Made travel arrangements, performed event planning (onsite and offsite).

Avg. Salary: $40,000   ·    Company Rank: Not Available

El Paso County Medical Society

Information Technology - Help Desk Specialist - Colorado Springs, CO

Conducted primary source verification of physician credentials for medical facility privileges and medical society membership. Conducted monthly and quarterly meetings with Credentials Committee and medical staff coordinators. Supervised the day-to-day activities of the Membership Assistant.

Avg. Salary: $40,000   ·    Company Rank: Not Available

LSI Logic

Information Technology - Help Desk Specialist - Colorado Springs, CO

Processed and maintained company documentation for 3 facilities; included proofreading and routing documents for approval electronically through the Electronic Document Management System (EDMS). Archived company records and documentation. Provided customer service to include training for company associates on the use of the EDMS, and training on creation and submission of documents and document archival. Trained other Do...

Avg. Salary: $40,000   ·    Company Rank: Not Available

Fontbonne Hall Academy

Information Technology - Help Desk Specialist - Brooklyn, NY

As the Director of Technology, I am responsible for all of the technology on the campus. I install equipment, maintain it, and troubleshoot issues - PCs, Macs, laptops, cell phones, Chromebooks, printers, projectors, SMART boards, scanners, etc. I'm the website administrator - I make most of the changes. I'm also the administrator for our Google Apps for Education domain.

Avg. Salary: $66,096   ·    Company Rank: Not Available

Dominican Academy

Information Technology - Help Desk Specialist - New York, NY

I taught the following courses: AP Calculus, Statistics, Pre-Calculus, Geometry.

Avg. Salary: $66,096   ·    Company Rank: Not Available

Nazareth Regional High School

Information Technology - Help Desk Specialist - Brooklyn, NY

I taught the following courses: Algebra, Algebra 2 and Trigonometry.

Avg. Salary: $66,096   ·    Company Rank: Not Available

St. John's Preparatory School

Information Technology - Help Desk Specialist - Astoria, NY

I taught the following courses: Algebra, Algebra 2 & Trigonometry, Geometry, Pre-Calculus, AP Calculus, Math A, Math B, Math 11, Math 12.

Avg. Salary: $66,096   ·    Company Rank: Not Available

National Institute Of Health (Xa Systems And Arc)

Information Technology - Help Desk Specialist -

Avg. Salary: $80,000   ·    Company Rank: Not Available