Business Analyst Career Research and Resources
Ford Motor Credit Company
Drove organizational change management initiatives for a new call center of 600 employees, managing Workforce design, space planning, and migration of work from 13 facilities. Was promoted to the Business Analyst role for a special process re-engineering project in Franklin TN in 2005.
Avg. Salary: $75,000 · Company Rank: Not Available
Ford Motor Credit Company
Led a project to design an IVR, Predictive Dialer and PC hardware platform for a European Call Center that serviced customers in multiple languages. Developed the Request for Proposal, analyzed proposals and selected the Implementation Consulting firm. Negotiated with Implementation Consultants to achieve the most cost-effective contract meeting the implementation deadline and budget of $5.8 million Was provided a promot...
Avg. Salary: $75,000 · Company Rank: Not Available
BB&T
Managed numerous projects that brought new credit card products to the marketplace, reduced costs, improved efficiencies and enhanced customer satisfaction. Was recruited by Ford Motor Credit Company to assist with their migration to a call center environment.
Avg. Salary: $75,000 · Company Rank: Not Available
IBM Corporation
Performance analysis for large storage unit, Technical teacher/mentor, Technical writer, Manage World Wide Question and Answer Data Base. Manage technical webinars for world wide audience
Avg. Salary: $90,000 · Company Rank: Not Available
Accessible Home Health Care
Opened and managed operations of the home health care agency, marketing the agency, handling client relationships and hiring/training and supervising 138 employees. Sold the agency in October 2012.
Avg. Salary: $75,000 · Company Rank: Not Available
Kforce Government Solutions, Inc (KGS)
Provided data analysis, data governance, data stewardship, data modeling data assessment and data profiling and quality assurance services for assigned projects.
Avg. Salary: $135,000 · Company Rank: Not Available
Science Applications International Corp
Lead usability projects for clients. Organized and taught usability topics at SAIC, as well.
Avg. Salary: $155,000 · Company Rank: Not Available
Human Factors International
Usability analyst; Project Director; Lead Instructor
Avg. Salary: $155,000 · Company Rank: Not Available
Bright Services Temp Agency
Archived data for Radford Army Ammunition Plant
Avg. Salary: $15,000 · Company Rank: Not Available
Islamorada Fish Company
Avg. Salary: $15,000 · Company Rank: Not Available
