Browse Career Research in Customer Service
Customer Service Career Research
Brecht-Pacific Publishing, Inc.
I was an inside sales rep., I sold business ads for retaurant menus. I made all calls, sales, kept contracts, and received payments for all ads I sold which included credit cards and post dated checks. I was responsible for making sure everything was in order and customer was satisfied with their ads to fo for printing. I also did filing, faxing, answered multi-line phones, and customer service.
Avg. Salary: $0 · Company Rank: Not Available
Alpine Redi-Mix, Inc.
Majority of my duties was doing Accounts Payables. I also kept all maintenance & repair records as well as parts inventory for mechanics. I kept track of all on the road Dept. Of Transportation truck time records, answered multi-line phones, filing, faxing, and all general office duties. I ran errands and was also the parts runner. I assisted with bookkeeping, and did data entry. Job ended when company went out of business.
Avg. Salary: $0 · Company Rank: Not Available
SXC Health Solutions
Responsible for day to day activities of a 45 plus staffed call center in the PBM Industry. Responsible for all hiring of repesentatives. Maintained an 85% to 95% answer rate with 30 seconds. Maintained a 2% abandonment rate. Maintained 98% quality.
Avg. Salary: $72,000 · Company Rank: Not Available
First Health/Conventry
Supervised, trained, evaluated and performed all manager functions for a staff of 12 to 28 representatives. Maintained expected service levels set by the company or clients.
Avg. Salary: $72,000 · Company Rank: Not Available
United Health Care
Supervised Prior Authorization Technicians including hiring, training and coaching a staff of 12. Met service level requirements to an acceptable percentage rate. Developed training program for new and existing employees.
Avg. Salary: $72,000 · Company Rank: Not Available
John Alden Life Insurance
Supervised teams of 10 to 15 claims examiners for both medical and dental claims.
Avg. Salary: $72,000 · Company Rank: Not Available
Medco
Route calls between numerous different call centers both domestic and international, using AT&T ROUTE IT and Genesys. Maintain Aspect Switch in 5 sites Instrumental in setting up and maintaining telecom portion of the Medco Corporate Helpdesk Partner with out-source vendor’s on routing calls,between 4 different call centers.
Avg. Salary: $58,000 · Company Rank: Not Available
Roman Resorts
call people and offer and slot to view a time share slot make appointments and confirm credit cards
Avg. Salary: $655 · Company Rank: Not Available
American Weather techs
go door to door in selected areas and offer window improvement and explain need of products and how thier window are faulty if there was no need no offer was made
Avg. Salary: $655 · Company Rank: Not Available
Suntrust Bank
Train New Hire, assist customer, cash checks, order money for branch and vault, Setteled ATM, detecting genuine and conuterfeit currency, Perpared change order for commerical client, open and closed accounts, Audit, scheduling, maintained and balanced cash funds daily, customer service, filing, daily debrif, and assist the branch in reaching goals
Avg. Salary: $0 · Company Rank: Not Available
