Customer Service Career Research

LSSI/Internet Systems, Inc.

Customer Service - Customer Service Supervisor - Germantown, MD

Daily purchasing of journals and assorted paperbacks in a contracted position.

Avg. Salary: $51,000   ·    Company Rank: Not Available

Computer Hardware - Network Appliance

Customer Service - Customer Service Representative - Santa Clara, CA

Processed web registrations and feedback requests from the website by prioritizing effectively and delivering with the slated response times; processed web registrations via SAP; worked with various cross functional teams on the backend to solve customer feedback problems and provided concise clear and ongoing communications to the customers during the entire lifespan of the problem via email.

Avg. Salary: $62,400   ·    Company Rank: Not Available

Palm Inc

Customer Service - Customer Service Representative - Sunnyvale, CA

Reported to the Director of Reverse Logistics; attended high-level meetings and provided input for potential new repair vendors and parts distribution companies. Provided status of material shortages and expedited purchase orders for the repair vendors when necessary; worked with the Commodity group for NPI’s (new product introduction) commodity pricing. Provided stats exported from SAP into an Excel spreadsheet, with refe...

Avg. Salary: $62,400   ·    Company Rank: Not Available

SanDisk Corporation

Customer Service - Customer Service Representative - Sunnyvale, CA

Responsible for large distributor accounts similar Oracle Database (QAD) in an exceptionally fast pace environment. Research all RMA requests and gathered all documentation for the returns and sent for approvals to the sales force. Initiated a process for the Contract Manufacturers to follow and to transact the order in QAD for visibility; and ensured customer received credit for the returns, and for an analysis of the re...

Avg. Salary: $62,400   ·    Company Rank: Not Available

Lam Research

Customer Service - Customer Service Representative - Fremont, CA

Created sales orders; quoted repairs; created repairs; repaired exchanges; created RMA’s; opened service orders; change service orders; created quotes; quoted customer repairs; tool-down requests; logged escalations; processed EDI orders, processed purchase orders for international orders; created deliver notes; answered ACD line; and extreme customer contact.

Avg. Salary: $62,400   ·    Company Rank: Not Available

Hewlett-Packard

Customer Service - Customer Service Representative - Palo Alto, CA

Collected and analyzed documentation from the HP/Compaq merger evaluate for redundancy. Analyzed information used for delivering, support and obsolescence of various websites, servers and application used throughout the HP organization.

Avg. Salary: $62,400   ·    Company Rank: Not Available

Abbott Labs

Customer Service - Customer Service Representative - Redwood City, CA

Efficient telephone skills; Demonstrated initiative to advance in product knowledge, responsibilities and learned policies and procedures in a bio-tech industry, to include the competence to prioritize and balance a diverse workload for life-threatening medical procedures; provided products to the hospital and/or doctors’ offices; and the capability to work in an extremely fast pace team environment; answered 50 external cu...

Avg. Salary: $62,400   ·    Company Rank: Not Available

Hewlett-Packard

Customer Service - Customer Service Representative - Cupertino, CA

Responsible for Tier 2 Reseller accounts and Channel Partners accounts to ensure data integrity. Researched HP’s custom databases to make certain the HP Sales Representative received compensation for their sales. Look into EOL products, utilized Brio; and re-configured computers from the KIOSK, via EDI.

Avg. Salary: $62,400   ·    Company Rank: Not Available

Dress Barn

Customer Service - Customer Service Representative - Charlotte, NC

Assisting customer to locate clothing of choice, opening and closing duties, placing stock on the sales floor, steaming clothes, and running a register.

Avg. Salary: $740   ·    Company Rank: Not Available

Village Green Rehab Center

Customer Service - Customer Service Representative - Fayetteville, NC

Assisted in the kitchen with making breads and desserts, washing dishes, placing the correct plate to the right tray card and pushing food carts to the halls.

Avg. Salary: $740   ·    Company Rank: Not Available