Customer Service Representative Career Research and Resources
Jones Interactive Inc.
o Managed primary support for Novell, NT, and MS Exchange account administration and security. Included server implementation, configuration, troubleshooting, and maintenance. o Administration of Microsoft Exchange server, Microsoft SMS server and software pushes, Microsoft SQL server, Vantive Help Desk software, McAfee anti-virus, and all Microsoft Office applications. o Provided tier 2 Help Desk support.
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Jones Interactive Inc.
o Founding member of Jones Customer Care Center (Help Desk). o Delivered phone support for all user desktop applications including Microsoft Office applications, Heat Help Desk software, Cable Data Tandem reporting software, and Lawson financial software. o Sole multimedia support of Jones International University laser-disk educational products and coursework.
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Volt Technical Services
o Full time contractor position providing PC desktop support for internal Jones associates.
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Columbine Systems Inc.
o Provided total hardware system support for 250 software programmers and technical support personnel. o Reduced company’s dependence on IBM service by over 70% by providing in-house repairs for many systems formerly under maintenance contracts. o Designed, installed, and maintained IBM mid-frames, AS400s, PC’s, peripherals, and the token ring network.
Avg. Salary: $45,000 · Company Rank: 5.0 out of 5
Salvation Army
solving problems with mental health clients, housing resources, treatment placement, housing advocate.
Avg. Salary: $28,000 · Company Rank: 3.0 out of 5
At&t
Managing up to eleven employees a day making sure all daily quotas were meant
Avg. Salary: $21,000 · Company Rank: 4.0 out of 5
Indiana State Capitol
Customer Service, Appointment setting for Indiana Senators
Avg. Salary: $28,000 · Company Rank: 5.0 out of 5
Daily Reporter
Daily and weekly billings, customer service, daily reports,money handling, muti phone lines, general office procedures
Avg. Salary: $28,000 · Company Rank: 3.0 out of 5
Infonxx
Providing incoming callers with directory assistance.
Avg. Salary: $30,000 · Company Rank: 4.0 out of 5
Christian Research Institute
Processing orders. Returning Customer voice mails. Data entry. Accounting(plugging in numbers for amount of mail donations). Updating accounts.
Avg. Salary: $25,000 · Company Rank: 4.0 out of 5
