Customer Service Manager Career Research and Resources
Digital Equipment Corporation
Spanning nineteen years, I held several management positions in customer service, projects and operations.
Avg. Salary: $65,000 · Company Rank: 4.0 out of 5
EMC Corporation
Direct program management and turnaround, addressing training and development issues for Global Customer Service Operations along with partner organizations. Directed a $30M annual training budget.
Avg. Salary: $140,000 · Company Rank: 5.0 out of 5
EMC Corporation
Served in a line management role, overseeing a department of 20 customer service technicians responsible for supporting 95 customers in maintenance, installation, and implementation services functions of EMC Storage, NAS, and SAN products. Held direct responsibility for service delivery as well as executive customer relationships and satisfaction. Led and executed numerous projects to sustain revenue and business function...
Avg. Salary: $140,000 · Company Rank: 5.0 out of 5
IBM Corporation
Promoted to a line management role to turn around customer satisfaction issues in an assigned territory. Managed and ensured the smooth transition of a new Printing Systems division. Oversaw 17 field technicians and a $10M budget. • Achieved all P&L objectives on a $10M budget while consistently operating below budget; restored and maintained high customer satisfaction levels/ratings. • Facilitated revenue growth throu...
Avg. Salary: $140,000 · Company Rank: 5.0 out of 5
Sony
Avg. Salary: $80,000 · Company Rank: Not Available
jefco
Communication with special accounts coordinating logistics & dispatch via phone & emails.
Avg. Salary: $31,000 · Company Rank: 4.0 out of 5
jefco
Communication with special accounts coordinating logistics & dispatch via phone & emails.
Avg. Salary: $31,000 · Company Rank: 4.0 out of 5
Black Bros.Midwest Co.
Hande phone & fax requests for parts and roll reconditioning;handle all AP & AR;Payroll;Shipping & Receiving;Expediting;Filing
Avg. Salary: $28,392 · Company Rank: 4.0 out of 5
Alliance Bancorp
Leadership, customer service, product knowledge, knowledge of competitors' products, training
Avg. Salary: $100,000 · Company Rank: 2.0 out of 5
Conway
Daily business operation
Avg. Salary: $60,000 · Company Rank: 4.0 out of 5
