H.E.B. Wireless Work Values

Daily Duties at H.E.B. Wireless:

? Explain Sprint and Sprint Together with Nextel rate plans, monthly recurring charges, contract length and the terms of the agreement. ? Explain the various rate plans and daily rates, coverage and prices on the different equipment for prepaid services such as Boost Mobile, H.E.B. Mobile, Virgin Mobile and Azteca Mobile ? Activate phones using SNAP and FDT ? Do minor troubleshooting for customer’s needing assistance with their phones, particularly the Iden Nextel equipment ? Explain the insurance process and monthly rates, Help fill out insurance forms for customer’s placing insurance claims ? Take payments for Sprint and Sprint together with Nextel through Pre Cash ? Tender customer’s purchases ? Recommend different products and services, features to suit customer’s needs ? Demonstrate different types of cellular devices and their features while explaining to customer how to use ? Help customer’s with billing inquires and explain bill ? Change plans, add features such as Text Messaging, Sprint Vision or Power Vision, International Long Distance ? Point out compatible accessories for phones ? Pair Bluetooth headsets and explain the process for using them ? Hand out flyers and speak to H.E.B. customer’s about current promotions ? Do daily inventory for store to keep track of the phones and accessories in stock

What they like about H.E.B. Wireless:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with H.E.B. Wireless: