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Carnival Cruise Lines Work Values
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Daily Duties at Carnival Cruise Lines:
Quality Assurance Supervisor • Conducted hiring and termination sessions • Conducted counseling sessions • Trained sales agents on customer service and sales techniques • Provided feedback on silent monitoring sessions • Developed and implemented policies for HR department • Taught new hire classes on Quality Assurance procedures Reservation Sales Supervisor • Managed large groups of sales agents • Reinforced HR policies and procedures • One-on-one training with sales agents • Conducted biweekly sales meetings • Provided ongoing sales mentoring sessions with individual team members Lead Customer Service Agent/General Reservation Agent • Provided excellent customer service for both internal and external guests • Trained all new Customer Service agents • Completed daily stats for Customer Service Team
What they like about Carnival Cruise Lines:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Sales , Business Development, Call Center Operations, Customer Service, Marketing, Business Administration
Information about Carnival Cruise Lines
Company Rank: 4.0 out of 5
Average length of employment : 9 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Carnival Cruise Lines:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
