Carnival Cruise Lines Work Values

Daily Duties at Carnival Cruise Lines:

Quality Assurance Supervisor • Conducted hiring and termination sessions • Conducted counseling sessions • Trained sales agents on customer service and sales techniques • Provided feedback on silent monitoring sessions • Developed and implemented policies for HR department • Taught new hire classes on Quality Assurance procedures Reservation Sales Supervisor • Managed large groups of sales agents • Reinforced HR policies and procedures • One-on-one training with sales agents • Conducted biweekly sales meetings • Provided ongoing sales mentoring sessions with individual team members Lead Customer Service Agent/General Reservation Agent • Provided excellent customer service for both internal and external guests • Trained all new Customer Service agents • Completed daily stats for Customer Service Team

What they like about Carnival Cruise Lines:

A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.

Tags

Sales , Business Development, Call Center Operations, Customer Service, Marketing, Business Administration

Skills

P&L responsibilities, Technology Solutions, Sales Support, Leadership

These are some of the questions we asked our climbers about their experiences with Carnival Cruise Lines: