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Oceania Cruises Inc. Work Values
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Daily Duties at Oceania Cruises Inc.:
• Conducted hiring and termination sessions • Exceeded team monthly sales goals • Managed a team of sales agents • Coordinated and responded to complex customer service requests, resulting in increased sales and customer satisfaction • Monitored call volume and proper call center staffing • Delegated customer service issues to perspective team members • Evaluated calls to improve team members customer service • Trained agents on customer service and sales techniques
What they like about Oceania Cruises Inc.:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Tags
Sales , Business Development, Call Center Operations, Customer Service, Marketing, Business Administration
Information about Oceania Cruises Inc.
Company Rank: 4.0 out of 5
Average length of employment : 1 year
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Oceania Cruises Inc.:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
