Dealer Specialties Work Values

Daily Duties at Dealer Specialties:

• I access the dealers DMS (Dealer Management System) each day to cross-reference that the data with the dealers current inventory at DSI • I am responsible for training all the new employees on how to dial into a dealership dealer management system. • I am also the go to person for our department when my associates need help with doing something. If I can’t fix the problem or figure out what the issue is I them escalated the issue up the chain to the proper people. • I provided current, accurate information regarding our services, and about inventory to our sales reps and to the dealerships. • If a dealer is having modem issue, I contact the dealer to inform them what is going on and why we couldn’t access their DMS. • I work directly with the dealer’s everyday to troubleshoot inventory they might be having. • I call dealers everyday to assist them with filling out our polling form, which consist in the dealer giving us a username and password and modem number to access their DMS. • I file every polling form alphabetical that we receive. • I respond to emails that are sent to us by our sales reps or dealers regarding changes in their DMS. • I work with the dealers to make sure that we are collecting the right data from their DMS. • I have to enter all the dealers’ information that they provided on our polling form into our database. So that when our poller runs it will automatically poll the dealer’s inventory. • I also help educate our sales reps and dealerships on ways to reduce inventory issues. • I also to help educate dealers and sales reps a head time on ways to keep the inventory accurate in their DMS, so that it information will go our correctly to Autotrader, Car.com and all of our other data partners. • I work with ADP and R&R on inventory issues and modem issues to get them resolved for the dealer in a timely manner. • I also talk to new dealers that call in about all of the products and services and what package would be good for them. • I work closely with the developers on issues that require change on our development side to meet the requirements of what the dealer is asking us to do. • I work with developers on new tools that I believe would be helpful in our department to better services us and the dealership. • Here are the different system types that I work with everyday. Reynolds and Reynolds, ADP, UCS, Arkona, AutoSoft, AutoMate to access many dealership systems to collect the data from.

What they like about Dealer Specialties:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Adminstrative Assistance/ clerical

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Dealer Specialties: