At&T Work Values

Daily Duties at At&T:

• Provide manual routing solutions when automated systems cannot find routes. • Review circuit layout for disconnects, changes, cancels or grooming of facilities to prevent no capacity issues. • Plan diverse and special routing IOC facilities. • Prevent misrouting of facilities by finding the best possible routing solution which includes slotting behind disconnects and change orders, or referring to the grooming team for a better route. • Performing manual route check to stay in same frame to prevent using cables. • Managed provision of non-complex, standard design, custom services using various mechanized systems. • Prepared embedded circuits for provisioning activity; assigned facilities and ordered access as needed. • Resolved ASR discrepancies and prepared WORD (Work Order Record and Details). • Built segment level record and updated circuit detail inventory. • Created circuit detail and updated work authorization in system. • Collaborated with diverse AT&T organizations, independent telephone companies and local exchange companies to clarify information and resolve discrepancies. • Built paths, managed customer work orders from cradle to grave and responsible for all KPI measured dates to be completed by negotiated SLA; escalating to vendors, internal departments when necessary to insure on time delivery of customer circuit. • Determined cross connect (tie down) based on DLR and worked with Central Office technicians when needed to modify layout design so circuit can test good to the LEC/CLEC/Customer. • Completed project updates in service order tracking system so that the most current status is available to anyone servicing the client. • Issued Access (telco service) orders to various LECS/CLECS/ILECS/IXCs using both proprietary in house systems i.e. ACMS and various on line vendor tools i.e. Verizon CSG, SBC primeaccess

What they like about At&T:

You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.

Tags

provision, service delivery, network design, sonet, DS3, SLAs

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership , ASRs, Planning Diverse Circuits, Provisioning SME

These are some of the questions we asked our climbers about their experiences with At&T: