Aflac Work Values

Daily Duties at Aflac:

• Transfers commission, stock and production between associates and coordinators resulting from errors in processing, or at the request of Marketing. • Adjust weekly suspense production report premium through the manual production system when errors occur due to incorrect licensing dates. Coordinates corrections with Marketing. • Performs policy maintenance change, handles advance processing situation/inquires, and obtains additional policy information: analyzes and handles service requirements for invoices. • Reconciles and services account payments from sensitive and complex accounts: analyze account information; identifies discrepancies or account variances and take necessary steps to resolve or refer to the appropriate department for resolution. • Restore/and or rebuild commission trailers as requested. • Perform correspondence function to include bank drafts and delete riders. • Compose/generate letters to confirm action taken. • Performed other related duties as required to ensure customer satisfaction.

What they like about Aflac:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Customer Service

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Aflac: