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Citi Bank Credit Service Work Values
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Daily Duties at Citi Bank Credit Service:
Answer inbound calls 150 + per day from credit card accounts ranging from 5-165 days delinquent. Deliver concise and comprehensive account status, provide credit analysis, credit restoration, billing disputes, make payment arrangements and recover loss for company, Also defuse and resolve calls from irate or dissatisfied card members. Assist in buddy program with new hires to provide training in call center.
What they like about Citi Bank Credit Service:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
Collector, Tax Consultant, Loss Mitigation, Deficency Collector, Accounts Payable, Accounts Receivable, Field Representative, Loan Resolution
Information about Citi Bank Credit Service
Company Rank: 5.0 out of 5
Average length of employment : 3 years
Average salary of employees: $40,000
These are some of the questions we asked our climbers about their experiences with Citi Bank Credit Service:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
