West Health, Inc. Work Values

Daily Duties at West Health, Inc.:

Contacted patients to verify correct demographic and insurance information. Updated any corrected information in the PCN and Advantix computer systems. Explained and assisted patient with paperwork prior to appointment. Provided excellent customer service both in person and over the phone. Collaborated with patient access financial representatives, the business office and other departments to ensure all information is accurate and is given to the appropriate area. Complied with HIPPA laws and regulations. Supported Patient Access Representatives in the surgery department with creating surgical charts. This includes obtaining the accurate chart according to the procedure and incorporating any pre-operation paperwork from other physicians. Assisted Patient Access/Relations Supervisor in creating training material to be utilized with other colleagues.

What they like about West Health, Inc.:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

research, administrative

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support

These are some of the questions we asked our climbers about their experiences with West Health, Inc.: