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Smart Technology Services, Inc. Work Values
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Daily Duties at Smart Technology Services, Inc. :
Asset Management; Responsible for the application of various electronic IT asset information capture tools including LANdesk software installation, as well as manual capture of all IT asset information for assigned departments for the City of Chicago. Responsibilities include submission of all IT asset information, both electronic and manual, to Unisys Asset Management database administrators. SDC; Responsible for the receipt of IT Service tickets to a specified queue, and the routing of received tickets to area technicians to provide expedient service to City of Chicago end users. Responsibilities include referral of tickets via the Service Center java client to Unisys technicians and City of Chicago technicians; follow up with aforementioned technicians upon request of the end user, arrangement of travel for technicians to City of Chicago departmental sites, reset of non-proprietary application passwords, as well as contacting end users on behalf of technicians regarding scheduling of service calls.
What they like about Smart Technology Services, Inc. :
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Smart Technology Services, Inc.
Company Rank: 4.0 out of 5
Average length of employment : 1 year
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Smart Technology Services, Inc. :
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 4.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
