Intel Corporation Work Values

Daily Duties at Intel Corporation:

I held 3 positions with the Intel Corporation during my almost 12 years there before my position was eliminated for down-sizing: 1) Call Center Agent (Software Technician) for the Document Management Information System (DMIS) group. Manage, configure, troubleshoot, upgrade, test, maintain database and secure computer accounts, & train customers on use of the V.I.S.T.A. publishing program (Virtual Information Specification Tracking Application). 2) Help Desk Agent for the Automation Support Center for the New Mexico Factory Site. Take calls from internal factory customers regarding downed tool set computers and peripherals, install/demo, maintain and repair said equipment, troubleshoot network issues, set up, control and record communications for phone conferencing bridges during crisis situations, report out on routine and post-mortem information pass down to on coming shift of techs, engineers, managers and stake holders, monitor and maintain critical backup systems and network monitoring systems. 3) Shift Senior Equipment Tech for semi-conductor test equipment for the Sort Department. Maintained, installed, upgraded over 75 tool sets involved with the quality and reliability testing of semi-conductor wafer chipsets, trained operators to learn the maintenance portion of the equipment for mutual experience and advancement, led equipment interest teams, reported routine and critical findings to on-coming shift technicians, engineers and supervisors as needed. When the weekend night shift suffered breakdowns and lack of technical support for their computer equipment and printers I worked with key personnel to develop, implement, train and maintain a Computer Maintenance Team across all shifts, which evolved to a skill set that became available to all Sort employees and continued to be a useful certification long after I transferred to the Automation Department.

What they like about Intel Corporation:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Technician, Software, Hardware, Communications, Radio, Radar, Tech Writer, Manufacturing, Specification, Documentation Control, Confidential Documents, Help Desk, Call Center

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Leadership

These are some of the questions we asked our climbers about their experiences with Intel Corporation: