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Roche Diagnostics Work Values
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Daily Duties at Roche Diagnostics:
• Provided technical support in an 800 call/day, 24x7 Call Center for Roche Diagnostic’s line of RD/Hitachi (Modular, 917, 747) Automated Clinical Chemistry Systems, Elecsys (2010, 1010, E170) Immunoassay Systems and Chemstrip (CUA, SUA, CCUA CCUAII, Urisys 1800 and 2400) Automated Urinalysis Instrumentation • Instrumentation training included in-depth operations and hardware repair • Proficient on Clarify CRM software and SAP • Attended various soft skill customer service courses such as Phone Pro and the Acclivus R3 program • Attended Six Sigma courses • Member of Roche Customer Care TSS Leadership Team • Received numerous departmental PRISM awards from peers and customers for displaying teamwork and excellent customer service • Provide training for new Roche employee Users as well as clients using analyzers for first time
What they like about Roche Diagnostics:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
Information about Roche Diagnostics
Company Rank: 5.0 out of 5
Average length of employment : 2 years
Average salary of employees: $47,000
These are some of the questions we asked our climbers about their experiences with Roche Diagnostics:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |

