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Convergys (Cingular Wireless Account) Work Values
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Daily Duties at Convergys (Cingular Wireless Account) :
*Supervised UNIX shift operations center *Performed 1st tier escalation support for analyst *Provided operations technical support *Heavily involved with the Project Management, Problem Management and Change Management processes. *Coordinated, supported and/or performed system maintenance activities *Assigned workload responsibilities, scheduling *Provided technical leadership to teams as a supervisor for 5 years. *Documented processes, the billing process, for future use (new hires and retraining).
What they like about Convergys (Cingular Wireless Account) :
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Tags
individual contributor, Business Analyst, system analyst, technical analyst, unix aix, Data, tester, Quality Analysis
Information about Convergys (Cingular Wireless Account)
Company Rank: 5.0 out of 5
Average length of employment : 7 years
Average salary of employees: $72,996
These are some of the questions we asked our climbers about their experiences with Convergys (Cingular Wireless Account) :
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
