Montgomery Ward Work Values

Daily Duties at Montgomery Ward:

Career with Montgomery Ward began in Ft. Wayne, In. in 1974 and culminated in Chicago, IL in 1989. Multiple positions and several promotions during my career with Montgomery Ward. The following is the timeline and basic responsibilities of each position. 1988-1989 Systems Assurance Analyst Chicago, IL. Liaison between business management and systems operations regarding all system changes and new implementations. Enforced standard procedures to ensure the integrity of the operation environment and performed quality assurance audits. Reviewed documentation and procedures for major enhancements and of all new systems. Advised on relevance of standard to the development process. Consulted with development and end-users on operational issues. Conducted review meetings and published summaries of those reviews. Developed monthly internal newsletter for improved communication link between end-users and data center. 1986-1988 National Account Representative, Chicago, IL. Coordinated application processing for 6 major systems. Performed liaison activities in matter of application processing and problem resolution. Conducted new system reviews for acceptance, implementation, and quality assurance. Assured system recoverability. 1982-1986 National System Support Specialist, Product Service Division, Chicago, IL. Coordinated and directed efforts of 10 network support specialists throughout the continental United States. Conducted on and offsite training including seminar preparation and the development of many user manuals. Maintained vendor relationships including system expansion, problem resolution, contract negotiations and justifications. Performed system audits to ensure adherence to operating procedures and application program troubleshooting. Traveled to all sites for implementation and training. Provided primary hardware/software support of 155 remote locations supporting a customer base of 16 million customers and 24 million products. 1980-1982 Office Supervisor, Product Service Division, Rosemont, IL. Reorganized structure of all clerical functions. Directed activities of 28 employees controlling workflow, personnel training, motivation, and performance appraisals. Improved office productivity by a measured 50%. Coordinated all efforts as an acceptance test site for new systems. Provided testing and initial system documentation during development of a prototype system. Organized and streamlined data processing department to bring the organization to a current status. Eliminated a one-year backlog within four(4) months. 1974-1980 Data Entry Clerk, Product Service Division, Ft. Wayne, IN. Performed various clerical tasks. Assisted in regional systems training. Gained national recognition for organizational and training skills which led to transfer to Chicago.

What they like about Montgomery Ward:

Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.

Tags

Business Development, Training Specialist, liaision, Customer Service Manager

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Leadership

These are some of the questions we asked our climbers about their experiences with Montgomery Ward: