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Apac/United Parcel Service (Ups) Work Values
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Daily Duties at Apac/United Parcel Service (Ups):
• Maintained the entire database for Claims and Quality Operation. • Responsible for supervising and maintaining a high level of goals and objectives among Claims representatives while producing reports that outlined departmental accomplishments and the overall profit gain/loss margins for the United Parcel Service (UPS) National Loss Prevention Department. • Responsible for the receipt, process auditing and payment authorization for claims submitted by the UPS customer. • Addressed Customer Service Representative's questions on client products, policies, procedures, service features, service disconnect solutions, pickup order data, supply request data, telephone messages and system issues (AS400 and TPX). • Developed and delivered positive solutions to problems in a timely manner. • Provided feedback to management regarding additional training for all lines of business. Responsible for organizing and completing audit reports required by management. • Responsible for the implementation of Quality Cap Scores, Forms accuracy, Test call percentages, average talk times, and schedule and break adherence. • Responsible for the training of Claim representatives on services features and system enhancements. • Served as Corporate liaison for the Service Failure Retention Task Force.
What they like about Apac/United Parcel Service (Ups):
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
Information about Apac/United Parcel Service (Ups)
Company Rank: 4.0 out of 5
Average length of employment : 3 years
Average salary of employees: $48,996
These are some of the questions we asked our climbers about their experiences with Apac/United Parcel Service (Ups):
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 1.0 |
