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Sprint Pcs Work Values
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Daily Duties at Sprint Pcs:
• Responsible for the development, implementation and mastery of all lines of business including Activations, Collections, Retention, Billing, Accounts Receivable, E-Care (Internet Services), Retail Sales, Authentication and Wireless Data. • Remained current on all service features and system enhancements for over 30 different wireless phones. • Research, troubleshoot and resolve technical problems for customers nationwide. • Provided exclusive technical support for such services as paging link, roaming, CDMA and AMPS wireless, long distance, local, voice mail, otms and features. • Processed Technical Support Tickets to ensure consistent delivery of service to customers. • Monitored service alerts and system outages to ensure a low mean time to repair. • Responsible for troubleshooting and the repair of breakdowns on the CDMA network including all Write • Service Control point systems (Stand Alone Home Location Registers), Internal Home Location Registers, B.T.S, Nortel, Comverse and Lucent Platforms. • Responsible for troubleshooting utilizing 20 different networking systems. Monitored Activation Control Systems (Actiview) to ensure timely and accurate service delivery. • Served as Liaison for the Sprint PCS National Operations Control Center (NOCC).
What they like about Sprint Pcs:
The social vibrance of a hiring firm is very important to you. Your ability to make and maintain friendships there is a critical part of your decision. You would likely be dissatisfied with a workplace that is quiet, cold, or otherwise not particularly social. When you investigate a new hiring company, ask recruiters, managers, and potential co-workers about the social life and opportunities there. This is especially important when you are relocating; moving dramatically alters your social sphere both inside and outside the workplace.
Information about Sprint Pcs
Company Rank: 4.0 out of 5
Average length of employment : 2 years
Average salary of employees: $48,996
These are some of the questions we asked our climbers about their experiences with Sprint Pcs:
| 05| | ||
| Were your performance expectations clearly communicated? | 4.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
