Sprint Pcs Work Values

Daily Duties at Sprint Pcs:

• Responsible for the development, implementation and mastery of all lines of business including Activations, Collections, Retention, Billing, Accounts Receivable, E-Care (Internet Services), Retail Sales, Authentication and Wireless Data. • Remained current on all service features and system enhancements for over 30 different wireless phones. • Research, troubleshoot and resolve technical problems for customers nationwide. • Provided exclusive technical support for such services as paging link, roaming, CDMA and AMPS wireless, long distance, local, voice mail, otms and features. • Processed Technical Support Tickets to ensure consistent delivery of service to customers. • Monitored service alerts and system outages to ensure a low mean time to repair. • Responsible for troubleshooting and the repair of breakdowns on the CDMA network including all Write • Service Control point systems (Stand Alone Home Location Registers), Internal Home Location Registers, B.T.S, Nortel, Comverse and Lucent Platforms. • Responsible for troubleshooting utilizing 20 different networking systems. Monitored Activation Control Systems (Actiview) to ensure timely and accurate service delivery. • Served as Liaison for the Sprint PCS National Operations Control Center (NOCC).

What they like about Sprint Pcs:

Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.

Tags

Cargo Claims Analyst, Logistics, Claims Managment, Supply Chain, Claims Department

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with Sprint Pcs: