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Frontier Communications Work Values
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Daily Duties at Frontier Communications:
Assisted customers nationwide. Mainly worked with major Business accounts. Provided support for sales team and technicians. Worked with programmers and repair clerks as support. Provided customer service to major Business customers,as well as Residential customers. Created customer accounts both Business and Residential. Provisioned/set up a customer’s 1+ long distance, toll free numbers and calling cards. Liaison between customer and Sales team. Created Excel spreadsheets for customers and Sales person. Resolved billing inquiries. Handled trouble/repair inquiries. Worked in three Graphic User Interface (GUI) billing systems. Worked with other Long Distance companies to provide customers with long distance service.
What they like about Frontier Communications:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
Information about Frontier Communications
Company Rank: 4.0 out of 5
Average length of employment : 7 years
Average salary of employees: $0
These are some of the questions we asked our climbers about their experiences with Frontier Communications:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
