Interested in finding more jobs in Ocean Springs, MS? Click Here to create a Climber profile today!
Cingular Wireless Work Values
Interested in finding out if you are the type of person this company is looking for? Create an account and take our patented DNA assessment now to see how you compare.
Daily Duties at Cingular Wireless:
Supervision of customer service representatives. Coached, motivated, trained and developed employee performance. Guided employees to meet performance objectives. Administered appropriate disciplinary action as warranted. Completed monthly and annual performance ratings based on employee performance. Interviewed and recommended candidates for employment utilizing Star Interview procedures. Monitored case workload and issued notices based on developing issues. Handled escalated customer complaints. Handled all aspects of business customer accounts with 15 – 500 lines. Coordinated contacts with local sales representatives and account managers. Answered inbound calls. Handled and resolved customer questions and billing problems. Assisted customer with issues and concerns regarding phone operations and usage.
What they like about Cingular Wireless:
Working for a company with an emphasis on social values and helping society is a clear and important priority for you - a critical factor in who you choose to work for. In contrast to other factors, you place an organization's reputation for fairness and concern for the community above most other aspects of the company. As you search for a new job opportunity, it is usually possible to find out if the company is involved in the community and/or if it is addressing problems and issues in society. Pay special attention to non-profit organizations and those specifically involved in social action. Moreover, speaking with current and former employees should enlighten you to perceptions of the fairness of the company's leaders and the treatment of employees.
Tags
Information about Cingular Wireless
Company Rank: 3.0 out of 5
Average length of employment : 5 years
Average salary of employees: $34,000
These are some of the questions we asked our climbers about their experiences with Cingular Wireless:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
|
| Were you recognized for meeting or exceeding expectations? | 3.0 |
|
| Did you feel like your personal contribution was important? | 5.0 |
|
| Was your career path clearly outlined and discussed? | 2.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 2.0 | |
| I feel employees are fairly compensated. | 1.0 |
