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Sbc/Ameritech Work Values
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Daily Duties at Sbc/Ameritech:
•10 Years Customer Service & Management Experience (managed 15-20 Customer Advocates) •Effective employee supervision including training, evaluation, motivation, team building and employee development •Customer service principals, practice and call center management •Ability to direct complex projects from concept to fully operational status •Goal-oriented individual with strong leadership skills •Organized, highly motivated, and detail-directed problem solver •Proven ability to work in unison with management, staff, and board of directors •Provide quality customer service by assisting customers through implementing their requested phone service with well developed interpersonal skills. Professionally respond and react quickly and appropriately to resolve or escalate service orders when needed. •Supported sales force with service order issuance on high end products and services such as ADTSE, BASE RATE, DID, DS1, CENTREX, and PBX which generated over $500,000 in revenue. •Managed up to 98 national multimillion dollar accounts such as Manpower, Kimberly Clark and Cintas just to name a few. •Project managed service request for Authorized Distributors and customers with multi-billing locations. •Coordinated technician visits for service installation, established, relocated and updated telecom service and administered multiple complex calling plans and related features.
What they like about Sbc/Ameritech:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
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Information about Sbc/Ameritech
Company Rank: 5.0 out of 5
Average length of employment : 5 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Sbc/Ameritech:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
