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Sbc/Ameritech Work Values
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Daily Duties at Sbc/Ameritech:
•10 Years Customer Service & Management Experience (managed 15-20 Customer Advocates) •Effective employee supervision including training, evaluation, motivation, team building and employee development •Customer service principals, practice and call center management •Ability to direct complex projects from concept to fully operational status •Goal-oriented individual with strong leadership skills •Organized, highly motivated, and detail-directed problem solver •Proven ability to work in unison with management, staff, and board of directors •Provide quality customer service by assisting customers through implementing their requested phone service with well developed interpersonal skills. Professionally respond and react quickly and appropriately to resolve or escalate service orders when needed. •Supported sales force with service order issuance on high end products and services such as ADTSE, BASE RATE, DID, DS1, CENTREX, and PBX which generated over $500,000 in revenue. •Managed up to 98 national multimillion dollar accounts such as Manpower, Kimberly Clark and Cintas just to name a few. •Project managed service request for Authorized Distributors and customers with multi-billing locations. •Coordinated technician visits for service installation, established, relocated and updated telecom service and administered multiple complex calling plans and related features.
What they like about Sbc/Ameritech:
Organizations with strong, centralized leadership are particularly attractive to you. You require a work environment with leadership that aggressively seeks to expand and grow the business and does so in a visible and decisive manner. In general you prefer to work in an environment in which there is a strong link between leadership, its actions, and a strong set of company-wide values.
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Information about Sbc/Ameritech
Company Rank: 5.0 out of 5
Average length of employment : 5 years
Average salary of employees: $50,000
These are some of the questions we asked our climbers about their experiences with Sbc/Ameritech:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
