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Sykes Enterprises Work Values
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Daily Duties at Sykes Enterprises:
Perform Desktop Support in a Windows NT/Novell NetWare environment with Windows 95 operating systems in a Call Center Environment. Troubleshoot various problems over the phone including but not limited to MS Outlook issues, Network Connectivity, and IBM Mainframe login issues as 1st level of support. Maintain a high level of Customer Satisfaction in a Call Center Environment.
What they like about Sykes Enterprises:
You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.
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Information about Sykes Enterprises
Company Rank: 2.0 out of 5
Average length of employment : 2 years
Average salary of employees: $25,000
These are some of the questions we asked our climbers about their experiences with Sykes Enterprises:
| 05| | ||
| Were your performance expectations clearly communicated? | 3.0 |
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| Were you recognized for meeting or exceeding expectations? | 3.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 3.0 |
| 03| | ||
| I would recommend this as a place of employment. | 2.0 | |
| I believe in the purpose of this organization. | 2.0 | |
| I would work for this organization again. | 1.0 | |
| I feel employees are fairly compensated. | 1.0 |
