American Greetings Work Values

Daily Duties at American Greetings:

Performed numerous customer service activities including account set up, inventory maintenance, bill of materials, and order-entry processing.Collaborated with other departments in various locations regarding orders and customer issues. Gathered and tracked shipments. Managed custom labeling and sticker program. Interacted extensively with customers to ensure satisfaction. Implemented and set up successful tracking system for custom labeling.Developed daily processes and organized work flow to streamline operations and improve customer service.Provided crisis intervention over telephone and face-to-face, successfully resolving issues and ensuring repeat business.

What they like about American Greetings:

You highly value a work environment built on a formal structure, rules, and regulations. You do not enjoy the unpredictability of shifting priorities and deadlines that upset your routine. You require and enjoy direction, input and accountability as part of your work environment. You have a strong need to participate in making key decisions and feel left out if your superiors or co-workers do not seek your input when making decisions. You thrive on providing good customer service to both internal or external customers, and doing so makes you feel good.

Tags

Customer Service Rep, Inside Sales, Administrative Assistant, Sales and Marketing Reports, New Product Assistant, Sales Assistant, Supply Management, Logistics, Logistics Coordinator, Microsoft Office

Skills

P&L responsibilities, Presentation, Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts., Technology Solutions, Sales Support, Software Implementation, Requirements Analysis & Specification, Leadership

These are some of the questions we asked our climbers about their experiences with American Greetings: