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Startek Work Values
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Daily Duties at Startek:
2005-PRESENT STARTEK SUPERVISOR LEVEL 2 (ABAY SUPERVISOR) 3333 SOUTH CRATER ROAD PETERSBURG,VA 23805 SUPERVISOR PRODUCTION FLOOR TEAM LEAD CALL CENTER IN QUALITY, ADHERENCE, METRICS AND RETENTION PROMOTED TO ABAY SUPERVISOR, RESPONSIBLE FOR SUPERVISING, MENTORING AND DEVELOPING AGENTS FROM TRAINING CLASS TO PRODUCTION FLOOR, RESPONSIBLE FOR MONITORING AND DEVELOPING THEM IN THE AREAS OF QUALITY AND ADHERENCE. SUPERVISED AND DEVELOPED RED HAT AND COACHING TEAM. A TEAM MADE UP OF THE CALL CENTER TOP AGENTS. DEVELOPED THEM TO GO ON TO BE SUPERVISORS, TRAINERS OR QUALITY TEAM MEMBERS. CERTIFIED TO TRAIN BY VERIZON WIRESLESS AND T- MOBILE WIRESLESS COMPANIES PREPARE AND INTERPRET CALL CENTER METRIC REPORTS AND CALL FORCASTING CERTIFIED TO INTERVIEW AND EXTEND JOB OFFERS TO POTENTIAL AGENTS DEVELOPED AND EMPLEMENTED THE ABAY FOR THE TRAINING AND DEVELOPING
What they like about Startek:
Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.
Information about Startek
Company Rank: 5.0 out of 5
Average length of employment : 20 years
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with Startek:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
