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Startek Work Values
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Daily Duties at Startek:
2005-PRESENT STARTEK SUPERVISOR LEVEL 2 (ABAY SUPERVISOR) 3333 SOUTH CRATER ROAD PETERSBURG,VA 23805 SUPERVISOR PRODUCTION FLOOR TEAM LEAD CALL CENTER IN QUALITY, ADHERENCE, METRICS AND RETENTION PROMOTED TO ABAY SUPERVISOR, RESPONSIBLE FOR SUPERVISING, MENTORING AND DEVELOPING AGENTS FROM TRAINING CLASS TO PRODUCTION FLOOR, RESPONSIBLE FOR MONITORING AND DEVELOPING THEM IN THE AREAS OF QUALITY AND ADHERENCE. SUPERVISED AND DEVELOPED RED HAT AND COACHING TEAM. A TEAM MADE UP OF THE CALL CENTER TOP AGENTS. DEVELOPED THEM TO GO ON TO BE SUPERVISORS, TRAINERS OR QUALITY TEAM MEMBERS. CERTIFIED TO TRAIN BY VERIZON WIRESLESS AND T- MOBILE WIRESLESS COMPANIES PREPARE AND INTERPRET CALL CENTER METRIC REPORTS AND CALL FORCASTING CERTIFIED TO INTERVIEW AND EXTEND JOB OFFERS TO POTENTIAL AGENTS DEVELOPED AND EMPLEMENTED THE ABAY FOR THE TRAINING AND DEVELOPING
What they like about Startek:
A hiring company that offers alternative approaches to pay, performance bonuses, and/or equity in the firm is very attractive to you. You're generally less interested in working for an organization offering only traditional, salary-based compensation, one with limited opportunity to acquire equity in the firm, or one that does not actively promote skill development. In addition, you are more likely to choose a company that offers a variety of internal career options, with defined career paths. You view the learning of new skills and development of your expertise as key to your career advancement. These aspects of an organization may become even more important to you as you progress in your field, and are especially critical if you change career or occupation.
Information about Startek
Company Rank: 5.0 out of 5
Average length of employment : 21 years
Average salary of employees: $30,000
These are some of the questions we asked our climbers about their experiences with Startek:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 5.0 |
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| Did you feel like your personal contribution was important? | 5.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
