Kaiser Permanente Work Values

Daily Duties at Kaiser Permanente:

Under the Direction of the Director of Risk Management, provide heavy administrative and services in the following areas: ?Worked independently, or as part of a team to organize the work flow, as well as re-prioritize assignments as necessary without direct supervision ?Prepared correspondence for the signatures of Director of Hospital Operations, the Assistant Director of Hospital Operations, Director of Risk Management, as well as the Risk Analyst and Project Managers ?Coordinated arrangements for various meetings, including notifying attendees, reserving rooms, requesting refreshments and audio/visual equipment and preparing and distributing supporting confidential documentation ?Assisted in providing employee orientation and training, as well as educated newly hired staff regarding the claims investigation processes and procedures ?Assisted project managers with responding to all incidents regarding patients’ injuries, illness or property damage, or damage to Kaiser Permanente medical center ?Worked as a team to investigate and document claims, including interviews, telephones or correspondence with claimants and witnesses; and medical records to determine extent of company’s liability, varying methods of investigation according to type of claim ?Acted as a Liaison to the Regional Legal Department in Pasadena, in reviewing confidential patients charts, and providing signature verifications for legal reporting ?Processed bi-weekly timekeeping Operations for the entire Risk Management Department ?Maintained all required logs, reports and tracking systems related to incidents and submitted confidential documents to the appropriate authority as required for follow-up purposes ?Processed Unusual Occurrence Reports for patients ?Compiled UOR data into the Cardiff Software Application and verify results through Access database ?Processed Medical Legal Referrals to the Legal Department for possible court hearings ?Compiled extensive statistical data related to patient information for various reporting purposes ?Electronically generated and submit all work order requests for the Risk Management department via the Engineering Management Service Request System (EMSR) ?Requested Confidential Inpatient / Outpatient Charts via Kaiser Permanente’s Data Systems Mainframe (KPDS) ?Maintained multi-calendars for various personnel within the Risk Management Department ?Generated Check Requisitions for the department for various seminars, as well as other expenses ?Created forms for tracking purposes through the Cognition software form designer

What they like about Kaiser Permanente:

Working in an organization that is technologically advanced, creative, and innovative is critical in your assessment of hiring companies. Less important to you are stability of the organization, the length of time an organization has been in business, and the business' plans for the future. You prefer a fast-moving company that will take risks to achieve its goals and objectives. The length of time the company has been in business is irrelevant. Maintaining status quo is unnecessary. You thrive on change, uncertainty and the upside of potential business risks, especially those associated with innovation. Stability for the long haul is not nearly as important as is working in an atmosphere that is charged with a sense of urgency and constant change.

Tags

Director, Manager, Supervisor, Coordinator, Analyst

Skills

P&L responsibilities, Presentation, Technology Solutions, Sales Support, Leadership

These are some of the questions we asked our climbers about their experiences with Kaiser Permanente: