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Cingular Work Values
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Daily Duties at Cingular:
Receiving inbound call from personal and corporate consumers. Confirming credit, creating accounts and porting accounts from one carrier to another. Then after 4 mos. On the job was transferred to the special projects team were I worked with telecommunication managers of fortune 500 companies(Honeywell, IBM, Pitney Bowes?.) When in the call centers I received 75 to 100 calls a day, in the special projects it was more like 25 to 40 calls a day. Trouble shooting software problems and resetting passwords for corporate employees. And receiving 75 to 100 calls a day, and stayed between 97% -100% CSR Utilization and performance standards
What they like about Cingular:
You give high priority to hiring firms with prestige. Market reputation and prestige of a firm may be determined through on-line research, and conversations with individuals working in your target industry. Note that firms "in the public eye" receive a great deal more critical publicity and attention than those operating with more anonymity. So as you assess your employment opportunities, be sure to seek out the positive aspects of the firm's reputation in addition to noting negative publicity the company may have received.
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Information about Cingular
Company Rank: 4.0 out of 5
Average length of employment : 3 years
Average salary of employees: $36,000
These are some of the questions we asked our climbers about their experiences with Cingular:
| 05| | ||
| Were your performance expectations clearly communicated? | 5.0 |
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| Were you recognized for meeting or exceeding expectations? | 4.0 |
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| Did you feel like your personal contribution was important? | 4.0 |
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| Was your career path clearly outlined and discussed? | 5.0 |
| 03| | ||
| I would recommend this as a place of employment. | 3.0 | |
| I believe in the purpose of this organization. | 3.0 | |
| I would work for this organization again. | 3.0 | |
| I feel employees are fairly compensated. | 3.0 |
